Phones & tablets
Get familiar with home screens, settings, text size, contacts, and the features you use most.
For seniors & families
More confidence.
At your own pace.
Whether you are getting started or getting used to something new, begin with the everyday tasks that matter to you.
Schedule an introductory conversation to understand what we offer and discuss what you would like to learn. The button takes you to our Microsoft Bookings page, where you can choose an available time.
Your everyday technology
Start with something useful.
Staying connected
Explore messages, photos, and video calls so keeping in touch feels more natural.
Digital confidence
Learn to pause, check unfamiliar messages, and understand common account security tools.
Before you get in touch
You can start exactly where you are.
No technical vocabulary needed.
Describe what you want to do in your own words. You might say, “I want to send pictures,” or “My phone feels confusing.”
A few helpful details
- The device you use, if you know its name
- One or two things you want to learn
- Whether you are asking for yourself or a family member
Please keep passwords and private account details out of your message.
Common questions
A few things you may be wondering.
Do I need to be good with technology already?
No. Tell us your starting point and what you hope to learn so we can discuss a suitable option.
Can a family member help me get in touch?
Yes. A family member can email us with your learning goals. Please include only information you are comfortable sharing.
How do I find out about availability and cost?
Email our information team to discuss current options, format, availability, and pricing before making plans.
Have a question about getting started?
A simple email is all it takes to begin.